Relationship Manager
Karolína Tichá
Something work-related
Kája joined the company in its full beginnings in 2005. The people at the firm became her second family. In the humanities, people admire their attitude to work, their passion for the cause and the effort to really change things and help make changes even. Her heart theme is Lumina personality typology and Insights.
Something personal
The greatest joy in the work of Káje brings the feeling of being useful. He spends most of his time at work taking care of clients. She tries to be as helpful as possible to clients and gives them a feeling of sincere excellent care. Trainers are pampered and happy when they feel that thanks to her they have performed well during training and that the participants are very satisfied. He does not stop caring even in his privacy, and that of his family, preferably in the mountains and on trips.
1) How would you describe your job in one sentence?
I take care of our clients so that the program they ordered from us goes exactly as well or even better than they expected.
2) What has influenced you in life, and how does it show up in your work?
In my childhood I was influenced by sports, specifically sports gymnastics, which I did and taught me great discipline and industriousness. In college, I had a best friend who gave me the courage to do new things. And then I started my first job (humancraft: -), where I experienced that when a person builds something, creates something, he has to put everything into it, live by it and look for people who share the same values. I use all this on a daily basis in my work.
3) Why do you work for humancraft?
For the team of people we have there. It's my second family. And for the diversity of our work.
4) What has been your biggest challenge at humancraft so far?
Coordinate a 2-year Development Leadership program for our client in 4 countries, in local languages, with local coaches, with measurable results.
5) How does your work influence your personal development and career?
I am most affected by our regular corporate meetings. There I always learn news from the areas of personal development as well as sales and management of the company.
6) What are the biggest challenges in corporate education today, and how is humancraft addressing them?
I deal with clients on a daily basis that they need education as practical as possible. Today, everyone can easily find theory and best practice, listen to it, watch the video. However, he no longer has the opportunity to try it himself in a safe environment, find out what is going/not, get feedback on his performance, get tips on how to do it different/better. In humancraft, we try to do every training with maximum rehearsals on real cases created for the specific situation of the company.